Delete your InfoCarp account
InfoCarp ยท Itamar Cohen (individual operator)
You can delete your account directly from within InfoCarp using the account/profile deletion option. If you no longer have access to the app, you can request account deletion using the support email below.
Request deletion outside the app
Email thecarpgalilee@gmail.com from the email address associated with your InfoCarp account and use the subject InfoCarp account deletion request.
Include only the email address used for your InfoCarp account and any information needed to identify the account. Do not send your password, one-time codes, API keys or other secrets.
Delete selected data without deleting your account
You can request deletion of specific personal catches, private photos, sessions or other personal data while keeping your account. Email the support address from your account email with the subject InfoCarp data deletion request and identify the data to remove. Information needed for security, legal obligations or the integrity of published competition history may be retained as described below. Do not send passwords or verification codes.
What is deleted
Active personal data and shared personal copies are removed. Published competition/Hall archives can retain identifying data and permitted photos without automatic expiry. Private photo cleanup retries after temporary failures; recovery copies and exported files have separate retention as described below.
Retention and deletion
- Account profiles, personal fishing logs, preferences, mappings and community contributions remain while the account is active. Account deletion removes associated active records and shared personal copies. Deleting a session alone retains historical catches.
- Published competition results and Hall archives currently have no automatic expiry. They can retain angler and team names, weights, dates and permitted photos; they are not necessarily anonymous. Contact the operator to request review of personal information retained in these archives.
- Private photos that are no longer needed for permitted historical publication are deleted after approved account or group deletion. Temporary cleanup failures may delay completion and are retried, subject to service availability.
- Deletion from active storage does not immediately remove information from limited-retention recovery copies or operational logs. Their retention depends on provider policies and the service configuration. This page does not guarantee a particular recovery window or claim that an additional backup exists.
- Offline copies are stored on the device. In-app account deletion clears the app's local cache on that device. Previously downloaded/exported files, external calendar copies and copies made by other group members cannot be remotely deleted.
Need help?
See the Support page or Privacy Policy.