Support

Need help with InfoCarp? Itamar Cohen (individual operator) can assist with email or Google sign-in, competition and session management (including editing and deleting saved sessions), catch reports and photo management, in-app and downloadable activity summaries with catch photos, compact searchable saved fishing locations, rod timers and reminders, sector/depth mapping, notifications, rankings, Hall of Fame sharing for selected catches from personal or group sessions, and other app features.

Check List, Excel and shopping estimates

Equipment can be assigned to one or more participants. Food/shopping is shared by the group without a “who brings it” assignment. Excel import previews allow corrections to names, quantities and categories and merge duplicate rows. Basket estimates use available real catalogs; exact and estimated prices are counted separately, unavailable prices are excluded rather than treated as zero, and coverage describes how much of the list was priced. Quantity is distinct from package size. Produce sold by weight may use a clearly labeled estimated piece weight when the list is in pieces. Compare compatible packages and check actual prices before purchase.

Retail sources may be unavailable or stale. Use Retry or choose another branch. Partial totals are not fully comparable to baskets with materially different coverage. For support, send the app version, selected branch and any displayed request identifier/error reason. Do not send tokens, cookies, private basket contents or account credentials.

Catch-photo verification

Verification can send a reduced photo to OpenAI and may be uncertain or unavailable. Read the Privacy Policy before using this feature. A presence result is not guaranteed species identification.

Contact

Email: thecarpgalilee@gmail.com

Login codes

If an email verification code is incorrect, expired or does not arrive, use the Send a new code option on the verification screen. A short cooldown is applied before another code can be sent.

Smart Fishing Journal & community sharing

InfoCarp can calculate live and historical fishing insights from data you record, including catch time, weight, bait, distance, depth and available weather information. Saved sector/depth mappings are kept in a compact mapping library with an active mapping, search and sorting. Community sharing is optional and private by default. Sharing mode and field-level controls are available in Profile & Settings. Explicitly saving the current consent form can include eligible historical and future catches automatically; session and catch exclusions remain available. Anonymous Hall sharing hides names and photos. Changing to private removes automatic sharing, while manually published Hall catches are controlled separately.

Depth maps and calendar

Bathymetry uses saved measurements. Interpolated terrain appears only inside the measured area; sparse or collinear measurements can show a measured depth profile without a terrain surface. Competition invitations offer Google Calendar and ICS export. Saved calendar events must be updated manually if the schedule changes; native ICS sharing may require an updated mobile build.

Account & privacy

Account deletion can be initiated from within InfoCarp. If you no longer have access to the app, you can also request deletion using our public account deletion page. For privacy questions or assistance with your account, contact us using the support email above.

Useful links

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